SIP debugging
Include the call time, account label, and capture mode used.
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Send context we can act on.
Real call behavior shapes Cocktel: headsets, roaming audio, registrations, TLS, conferences, provider settings, and PBX work. Useful reports make the product better.
Contact
Reach Cocktel directly
Support is direct and practical. Include macOS version, Cocktel build, audio devices, SIP transport, and reproducibility on your PBX or test endpoint.
Interface feedback
Share the screen, control, label, state, and sequence that made the call harder.
Deployment questions
Include the team, provider environment, platform scope, and rollout pressure.
Helpful details
- Cocktel build number.
- Active audio profile and connected devices.
- VPN, Wi-Fi roam, or sleep-wake timing.
- The Call Journal entry or exported SIP capture, when relevant.
Contact
Contact Cocktel
Use the form for feedback, support, testing access, deployment questions, or white-label direction. Add enough context for a useful reply.