SIP debugging
Include the call time, account label, and capture mode used.
Contact
Send precise reports.
Cocktel is being shaped around real call behavior: headsets, roaming audio, SIP registrations, TLS, conferences, accessibility, and PBX debugging. Precise reports are the fastest way to improve it.
Contact
Reach Cocktel directly
For now, support is direct and practical. Include your macOS version, Cocktel build, audio devices, SIP transport, and whether the issue is reproducible on your own PBX or test endpoint.
Accessibility feedback
Describe the VoiceOver sequence or control that felt redundant, missing, or out of order.
Deployment questions
Include whether you are evaluating Cocktel for yourself, a team, or a provider environment.
Helpful details
- Cocktel build number.
- Active audio profile and connected devices.
- Whether a VPN, Wi-Fi roam, or sleep/wake happened.
- The Call Journal entry or exported SIP capture, when relevant.
Contact
Contact Cocktel
Use the form for feedback, support, testing access, deployment questions, or white-label direction if you are not sure where to start.